Unified Communications Pillar

Cloud calling, rebuilt for US business.

Voice, video, messaging, and AI in one platform. US numbers, US outbound, US compliance.

Start Trial →Pricing →
STIR/SHAKENUS NumbersTier-1 Routes14-day Trial
Softtop
Unified Communications
All Systems Live
Voice
1.2M min / day
Tier-1
2m 14s
Avg Handle Time
91%
First Call Res.
4.9★
CSAT Score
99.999%
Uptime SLA
150+
Countries
70+
Global PoPs
4
Channels · One Platform
AI-Enhanced · All Channels

What ships on every seat

Every phone feature, one seat.

Six vendors collapsed into one. No bolt-ons, no hidden add-ons. See how it runs on our hosted phone system, part of our full product lineup.

01

Unlimited US & Canada calling

Smart routing across Tier-1 direct interconnects.

02

Extensions & hunt groups

Call park, intercom, paging.

03

Voicemail to email

With AI transcription included.

04

Full-fidelity recording

Keyword search and PCI/PHI redaction.

05

Multi-level auto-attendant

Visual IVR builder. Drag, drop, publish.

06

HD video meetings

AI notes, transcripts, breakout rooms.

AI Receptionist

An AI Receptionist on every line.

Softtop's AI Receptionist answers, qualifies, books, and summarizes to HubSpot, Zoho, or Pipedrive. Call coverage stops depending on staff hours. See our HubSpot integration.

  • Qualifies every lead against your custom criteria.
  • Books meetings straight into Google or Microsoft 365.
  • Writes summaries back to the right CRM contact record.
Explore AI Receptionist
AI Receptionist
On call · 00:42
INBOUND
Hi, I'd like to book a demo for next week.
Happy to help. Are you evaluating voice, AI receptionist, or both?
Both — about 40 seats, US-based.
Got it. I'll send a calendar link and loop in your account exec.
AUTO-LOGGED TO HUBSPOT
Demo booked · 40 seats · Tuesday 10:30 · AE assigned
After-hours call · auto-answered

Admin & IT

Admin controls built for growing orgs.

The controls your IT, security, and compliance teams expect — on day one. Works alongside our AI omnichannel contact center.

SSO and SCIM provisioning.

SSO with Okta, Google Workspace, and Microsoft Entra. SCIM auto-provisions new hires and deprovisions leavers the moment HR changes status. Learn about unified communications standards.

  • Okta, Entra, Google Workspace
  • SCIM 2.0 for full lifecycle
  • Just-in-time provisioning

Integrations

Native integrations, not duct tape.

Two-way sync with HubSpot, Zoho, Pipedrive, Salesforce, and Zendesk. Calendar sync with Google and Microsoft 365. REST APIs and webhooks for anything custom. Read the UC overview.

Softtop · Live Integration Feed
6 active
CRM
Calendar
Helpdesk
API
Call synced → HubSpot
Contact record updated · Sarah Chen
now
synced
Google Calendar blocked
Presence → Busy · Meeting 2 PM
1m
synced
Ticket #4291 created → Zendesk
From call #8821 · 1-click creation
3m
created
Webhook fired → Pipedrive
Deal stage updated · POST 200 OK
5m
200 OK
Microsoft 365 event synced
Out-of-office auto-set · All-day
8m
synced
Message thread → Salesforce
Activity logged · Opportunity #772
11m
synced
Showing latest 6 events
Live sync active
01

Two-way CRM sync

HubSpot, Zoho, Pipedrive, Salesforce, Zendesk. Every call and message on the contact record.

02

Calendar sync

Google Workspace and Microsoft 365. Presence follows your calendar.

03

Helpdesk ticketing

One-click ticket creation from any call or message thread.

04

REST APIs & webhooks

Push, pull, and subscribe to events. SDKs for Node, Python, Go.

Also explore: AI Assistant →

Customer Voices

Teams that consolidated.

US clinics, fintechs, and field-ops teams running every channel on one Softtop seat.

3→1
Vendors Retired

"We retired three vendors and moved everything to Softtop in one weekend. The team picked it up without any training."

S
Sara Lindqvist
Head of Ops · Norden Clinics
FAQ

Questions before you consolidate.

Deeper answers on product pages — or get a live walkthrough.

Yes. Every voice path is Tier-1 US, and outbound is STIR/SHAKEN attested. International coverage is available for global teams across 150+ countries.
AI Receptionist ships with a monthly minute allowance. See inclusions and tiers on /pricing.
Under 10 minutes on fresh DIDs. Number porting runs 5 to 10 business days with zero port-out fees.
Yes. Every outbound US call is attested at the carrier and listed in the FCC Robocall Mitigation Database.
Yes. Native SCIM support with Okta, Entra, and Google Workspace. Onboarding and offboarding sync automatically with your IdP.

Retire the vendor sprawl. Keep your numbers.

Spin up voice, SMS, video, and the AI Receptionist this week.