One platform. Every conversation your business runs.
Softtop is a unified business communications platform combining voice calling, two-way SMS, bulk messaging, SIP trunking, global phone numbers, and AI-powered contact center tools in one cloud solution. Businesses of every size use Softtop to manage customer conversations across voice, SMS, WhatsApp, web chat, Instagram, and Facebook Messenger from a single dashboard.
The platform includes an AI Receptionist that answers calls around the clock, an AI Agent Assist that guides agents in real time, conversation intelligence with automatic transcripts and sentiment analysis, and a predictive dialer for outbound sales teams. Softtop operates on a carrier-grade Tier-1 network covering 150+ countries with 99.999% uptime. Plans are per-seat with no long-term contracts, and a 14-day free trial is available with no credit card required. CRM integrations are available for HubSpot, Zoho, Salesforce, and Pipedrive. Softtop is STIR/SHAKEN compliant and SOC 2 Type II certified.