AI Powered · Tier-1 Network

One platform. Every conversation your business runs.

Voice · SIP trunking · SMS · Global numbers · AI contact center — one Tier-1 platform, one bill.

Start Trial →Pricing →

No lock-in · 24/7 support · Keep your numbers · See what's included in the free trial

SOFTTOP
Communications Hub
Live
Unified Channel Routing
Tier-1
Voice → AI Receptionist
SMS → Direct Carrier Route
AI Agent → Omnichannel API
Active Channels
Business Phone · AI Receptionist1.2M min/day
SMS Campaigns · A2P 10DLC18.4k msgs/min
AI Contact Center · Omnichannel99.9% uptime
Connect Channel
Connected globally · 38ms
9:41
5G
SofttopOnline
Type a message

Trusted by Top Global Carriers & Partners

The Platform

Two powerful communication
solutions. One platform.

Scale as your business grows — one connected platform with a single account, dashboard, and bill.

150+
Countries with HD voice calling
One dashboard
For every channel and team
One bill
No hidden fees, no surprises
01
Solution 1
Cloud Phone System

Business calling, SMS, and voicemail for modern teams worldwide.

HD calling in 150+ countries
Shared inboxes & voicemail
Call recording & PII redaction
Desktop, mobile & browser
02
Solution 2
AI Contact Center

AI-powered platform for sales and support across every channel.

Skills-based omnichannel routing
AI predictive power dialer
Live whisper & call monitoring
Auto-scored QA & WFO
Core Features

The five tools your team uses every single day.

Built for real business communication — focused on speed, productivity, and better customer conversations.

AI-PoweredIntent-BasedSkills-Based
Smart Routing

Automatically routes calls based on customer intent to the right team without unnecessary transfers.

Explore Smart Routing →
TranscriptionPII ProtectionSearch
Call Recording

Record, transcribe, and search conversations with secure PII protection built in at every step.

Explore Call Recording →
VoiceSMSWhatsApp
Omnichannel Inbox

Manage voice, SMS, WhatsApp, chat, and email conversations in one shared workspace.

Explore Omnichannel Inbox →
HubSpotSalesforceZoho
CRM Integrations

Connect with HubSpot, Salesforce, Zoho, Zendesk, Freshdesk, and more — no custom dev required.

Explore Integrations →
Real-TimeCSATSLA
Live Analytics

Monitor CSAT, SLA, call activity, and agent performance with real-time reporting dashboards.

Explore Live Analytics →
The capability library

Capabilities. Four pillars.
Scale seamlessly.

One platform, every channel. Add capabilities as you grow — same login, same routes.

Capabilities · 16 items01
01 / 16

Cloud phone system

SIP trunking with auto-provisioning for Cisco, Yealink, Polycom, and softphones.

On deck
02Visual IVR builder
03Skill-based routing
04Call queues with callback
05Call recording + AI transcript
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03
04
05
06
07
08
09
10
11
12
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16
Hover any tick or chapterCloud phone system

AI Receptionist

An AI receptionist that never puts anyone on hold.

Qualifies leads, books appointments, and updates your CRM — automatically, on every call.

Answers every inbound call at once — even during spikes
Speaks your brand in 40+ studio voices, 32 languages
Writes transcript, summary, and CRM task automatically
Warm-transfers qualified callers to a live agent
Explore AI Receptionist →
AI Receptionist
Active now · +1 (415) 555-0192
Hi, I'd like to book an appointment for next Tuesday.
Of course! I have 2:00 PM available on Tuesday. Shall I confirm it?
Yes, 2 PM works great.
Done! Appointment confirmed for Tuesday at 2:00 PM. You'll get a confirmation shortly.
Answering now

Security & Reliability

Tier-1 outside. Fortress inside.

Carrier-grade security on every call, message, and session — built in, not bolted on.

SOC 2 Type IIUS 10DLC ReadySecurity Aware

STIR/SHAKEN

Every US outbound call signed at carrier edge with full attestation.

AES-Encrypted SIP

TLS 1.3 on signaling, SRTP on media. Zero cleartext.

Real-Time Fraud Detection

Traffic scored live. Suspicious numbers blocked instantly.

99.999% Uptime SLA

Five-nines in the contract, backed by 70+ global PoPs.

How It Works

Go live in three simple steps.

Most teams start taking calls the same day they sign up.

1
Step 1

Create Account

Sign up with your email to activate your workspace instantly.

2
Step 2

Add Team & Number

Invite your team and choose or port your business number.

3
Step 3

Start Calling

Call from any device while AI manages overflow automatically.

Integrations

Integrate with your favourite tools.

250+ apps work with Softtop out of the box — CRM, messaging, telephony, and developer APIs.

p
salesforce
All integrations

Customer Voices

Built for US teams. Proven globally.

Contact centers, wholesalers, SMBs, enterprises — same Softtop stack.

40%Cost Reduction

We moved outbound SIP trunking to Softtop and cut per-minute cost without any quality regression. Cutover took a weekend.

V
VP Operations
US Contact Center
FAQ

Questions we always get asked

We decided to answer them all openly — no sales call required.

One vendor for voice, SIP trunking, bulk SMS, global numbers, and a cloud contact center — with five-nines uptime in the contract.

Move your voice, SMS, and contact center to one place.

Spin up numbers, trunks, and agent seats this week.