What is a business phone number and why do I need one?

A dedicated business number separates personal and professional calls, routes calls across your team intelligently, and projects credibility. Using a personal mobile for business limits call management and makes handoffs impossible.

How many countries can I get a business phone number in with Softtop?

Softtop provides local DIDs and virtual business phone numbers in 100+ countries across Europe, North America, Asia-Pacific, and Latin America — all from one dashboard.

What's the difference between a local and a toll-free business phone number?

A local number signals regional presence using an area code. A toll-free number (800, 888, 877) is free for callers and signals national presence. Many businesses use both.

Can I keep my existing business phone number when switching to Softtop?

Yes. Softtop supports free number porting. Softtop handles the transfer and the process typically completes within 7–14 business days.

Do I need special equipment or hardware for a Softtop business phone number?

No hardware required. Your team uses the Softtop mobile app, desktop softphone, or existing IP phones. No PBX, no SIM, no on-site installation.

How does Softtop protect my business phone number from spam labeling?

Softtop is STIR/SHAKEN compliant. Caller ID is verified at the carrier level — your calls display correctly and never get labeled 'Spam Likely'. Built in, no add-on needed.

What's the uptime guarantee on Softtop business phone numbers?

Softtop guarantees 99.999% uptime — five nines — backed by 70+ Points of Presence, direct Tier-1 interconnects, and automated failover routing worldwide.

Can I send text messages from my Softtop business phone number?

Yes. SMS is native to Softtop. Send and receive texts from the same number you use for calls. Two-way SMS, bulk messaging, and WhatsApp are all in one unified dashboard.

Business Phone Number in 100+ Countries