Documentation

Everything you need to get started.

Guides, API references, integration docs, and tutorials — all in one place. Find answers fast or follow step-by-step walkthroughs.

Quick StartAPI ReferenceIntegrationsChangelog

Browse by Topic

Find what you need, fast.

Click a category to browse its articles. Every guide is written for the exact task you're trying to complete.

12 articles

Getting Started

Set up your account, port numbers, invite your team, and make your first call in under 10 minutes. Check our pricing plans anytime.

38 articles

API Reference

REST API endpoints, authentication, webhooks, and SDKs for building on top of Softtop.

24 articles

Integrations

Step-by-step setup guides for HubSpot, Zoho, Salesforce, Slack, and 50+ other tools. Start with our HubSpot guide.

19 articles

Voice & Calling

Call routing, IVR configuration, ring groups, call recording, and voicemail setup guides.

15 articles

SMS & Messaging

Business SMS setup, MMS, campaign compliance (10DLC), and two-way messaging workflows.

21 articles

AI Features

Configure AI Receptionist, AI Summaries, Sentiment Analysis, and Conversation Intelligence.

Popular

Most-read articles this week.

Changelog
Latest updates
Status Page
System uptime
GitHub SDKs
Open-source libraries
Community
Ask the community

Still Need Help?

We're here when the docs aren't enough.

Live Chat

Talk to a real person in under 2 minutes — our support team is online 24/7.

Start Chat

Email Support

Submit a detailed ticket and get a response from our team within 4 business hours. Learn about technical support best practices.

Send Email

Book a Demo

30-minute screen-share with an engineer who knows your stack and your use case.

Book Now

What's New

Recent changelog.

View full changelog
May 2025NewAI Summaries now available in 12 new languages
Apr 2025ImprovedZoho Flow integration — zero-code webhook triggers
Apr 2025FixHubSpot recording sync latency reduced to under 10 seconds
Mar 2025NewOutbound Dialer now supports predictive mode