NUMBER TYPES
Types of Business Phone Numbers
Pick the number type that fits your market — or use all four from one account.
Local Business Phone Numbers
Most popularLocal area code in 100+ countries — signal community presence from anywhere.
Toll-Free Business Numbers
800/888/877 prefixes — free for callers, national reach for your brand.
Vanity Business Phone Numbers
Word-based numbers like 1-800-SOFTTOP boost recall and call rates.
Virtual Business Phone Numbers
Local presence in any market — no office needed, calls follow your team.
WHY SOFTTOP
Why Businesses Choose Softtop
100+ Countries from One Dashboard
Most providers cover 75 countries — Softtop covers 100+. Natural APAC advantage from our Hong Kong HQ. Every number managed from one admin panel.
99.999% Uptime — Not 99.99%
Five nines vs. four nines: 48 min downtime per year vs. 52 min per month. 70+ global PoPs with direct Tier-1 interconnects guarantee the difference.
STIR/SHAKEN Compliance Built In
Carrier-level caller ID authentication on every number — no add-on, no extra setup. Your calls never get flagged as spam.
Your Number. Your Voice. One Vendor.
Voice, SMS, WhatsApp, and AI contact center — unified under one platform. One bill, no silos, no integration work.
No Hardware. No Hassle.
Works on any device — mobile, desktop, or IP phone. No PBX, no SIM. New team members get a number in minutes.
GET STARTED
How to Get a Business Phone Number
FEATURES
Everything Included, Out of the Box
No hidden add-ons. No per-feature charges. Every capability below is included on every plan.
USE CASES
Built for every team, every market.
The same number infrastructure, applied differently depending on how your team works.
A local number in every target market makes your team look established before the first call connects. Calls route to the right rep automatically.
Route inbound calls by skill, language, or region. Every agent sees full call history before they pick up — no context gaps, no repeat questions.
One business number that rings every device simultaneously — desk phone, mobile, or softphone — wherever your team is working from.
Replace legacy PBX lines with cloud numbers that provision in minutes, scale without hardware, and integrate with your existing UCaaS stack.
Dedicated numbers per listing or agent let you track exactly which campaigns drive calls — and route after-hours inquiries to on-call agents.
A toll-free number signals credibility. Local numbers signal proximity. Use both from one dashboard, on one plan, under one invoice.
Business phone number questions, answered.
Everything you need to know before getting your business phone number.