Which devices work with Softtop for remote and hybrid teams?

iOS, Android, Mac, Windows, and any modern browser. Every device runs the same Softtop softphone with full access to calls, SMS, team chat, and video meetings from anywhere.

Does Softtop support E911 for remote workers?

Yes. Each remote worker's registered address is stored in the system. E911 routes emergency calls with the correct location for the user's configured device registration address.

Can a remote agent use the same number across multiple devices?

Yes. Each seat has a single number that rings simultaneously on all logged-in devices. Calls answered on one device automatically dismiss notifications on the others without configuration.

Is HD video included for distributed team meetings?

Yes. HD video meetings with AI transcripts, recordings, screen sharing, and breakout rooms are included on every Softtop plan — no separate video conferencing subscription required.

Does Softtop work for teams spread across multiple countries?

Yes. Softtop operates across 150+ countries. Remote workers in different countries can share a single account, receive calls on local numbers, and collaborate in team chat from any location.

One phone. Every device.

Softtop gives distributed and hybrid teams a single phone number that follows them across every device — desktop app on Mac and Windows, mobile app on iOS and Android, and a browser-based softphone that requires no installation. Calls ring to all configured devices simultaneously or follow a priority order configured by the user. The team stays reachable on their business number regardless of where they're working on any given day.

E911 emergency calling is built into every Softtop remote seat. Each remote user registers their physical address in the admin dashboard and the Softtop app routes emergency calls to the correct local public safety answering point for that address. This meets enterprise E911 compliance requirements for remote and distributed workforces without additional carrier configuration or hardware.

HD video meetings with AI transcripts and automated meeting summaries are included on every plan. Team members join from any device — no app installation required for external guests joining by browser link. Meeting summaries and action items appear in the team channel immediately after each meeting ends, keeping everyone aligned regardless of time zone. Breakout rooms, screen sharing, and whiteboard collaboration are included on all plans.

Team chat with channels, direct messages, and file sharing integrates with the phone and video system so teams escalate from a text thread to a voice call or video meeting in one click. Integration with HubSpot, Zoho, and Salesforce keeps customer conversation history accessible from any device for distributed sales and support reps. All communication is encrypted end-to-end and SOC 2 Type II certified. Plans are month-to-month with per-seat pricing that scales instantly. Extensions, voicemail, SMS, video — it all just works on one seat. No more three-vendor juggling, and no missed calls when someone switches from desk to phone. Call flip from laptop to phone with zero drop saved a six-figure renewal call last month. The customer never noticed. E911 auto-location is the feature I tell every CIO about. Remote workers change locations weekly and emergency response always lands at the right address. Yes. Unlimited devices per license. Same extension rings on every device. Yes. Sub-second handoff between devices. The other party hears nothing. Yes. HD video meetings with AI transcripts, notes, and cloud recording on qualifying plans. Yes. Split-tunnel friendly. Codec and NAT traversal tuned for restrictive corporate networks. One number on every device — what they see.