Softtop gives distributed and hybrid teams a single phone number that follows them across every device — desktop app on Mac and Windows, mobile app on iOS and Android, and a browser-based softphone that requires no installation. Calls ring to all configured devices simultaneously or follow a priority order configured by the user. The team stays reachable on their business number regardless of where they're working on any given day.
E911 emergency calling is built into every Softtop remote seat. Each remote user registers their physical address in the admin dashboard and the Softtop app routes emergency calls to the correct local public safety answering point for that address. This meets enterprise E911 compliance requirements for remote and distributed workforces without additional carrier configuration or hardware.
HD video meetings with AI transcripts and automated meeting summaries are included on every plan. Team members join from any device — no app installation required for external guests joining by browser link. Meeting summaries and action items appear in the team channel immediately after each meeting ends, keeping everyone aligned regardless of time zone. Breakout rooms, screen sharing, and whiteboard collaboration are included on all plans.
Team chat with channels, direct messages, and file sharing integrates with the phone and video system so teams escalate from a text thread to a voice call or video meeting in one click. Integration with HubSpot, Zoho, and Salesforce keeps customer conversation history accessible from any device for distributed sales and support reps. All communication is encrypted end-to-end and SOC 2 Type II certified. Plans are month-to-month with per-seat pricing that scales instantly.