ENTERPRISE IT

Enterprise phone that ships in 14 days.

SSO. SCIM. Multi-site. Audit logs. Custom SLAs. Dedicated TAM on every deployment.

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  • 10,000+ CONCURRENT
  • SSO
  • SCIM
  • MULTI-SITE
  • CUSTOM SLA
ENTERPRISE DASHBOARD
2025 · Q4 ANALYTICS
4,217
SSO Users
99.999%
Uptime SLA
3 Sites
Multi-site
Live
Audit Logs
Total Active Users:
10,234+12%
Uptime SLA
99.999%
+0.001% ←
GOVERNANCE

Governance your CIO actually approves.

Security & Compliance Dashboard
ALL SYSTEMS NOMINAL
IDENTITY PROVIDERS
OktaSCIM 2.0
Microsoft EntraSCIM 2.0
Google WorkspaceSCIM 2.0
Ping IdentitySCIM 2.0
Auto-provisions & deprovisions on HR status change
LIVE AUDIT LOG → SIEM
STREAMING
09:41:03INFORole updated — Site: US-East
09:40:58OKUser provisioned — HR: onboarding
09:40:44OKToken rotated — Queue: support
09:40:21WARNBrand config changed — Brand: EMEA
09:39:55OKUser deprovisioned — HR: offboarding
Role-based access per site, queue, brand & channel
CERTIFICATIONS
SOC 2
Type II
Secure
Compliant
GDPR
Aligned
PCI-DSS
Certified
Data residency controls for US-only and regional requirements
MIGRATION · 14 DAYS

Migration in 14 days, owned by a named TAM.

Dial plans rebuilt and tested in parallel. Cut over on a date you pick. No disruption. No finger-pointing.

14 daysTypical migration
72 hrsRollback window
NamedDedicated TAM
D-14

Discovery

TAM maps dial plans, queues, integrations.

D-10

Staging tenant

Parallel rebuild. Identical config tested.

D-5

Pilot users

Selected sites cut over with rollback ready.

D-0

Cut over

Date you pick. Rollback inside 72 hours.

SCALE

Scale that stands up to enterprise load.

INFRASTRUCTURE
10K+
10,000+ concurrent calls
Default enterprise architecture. Your contact center grows through IPO-class volume without a re-platform.
GLOBAL
70+
Multi-site with regional failover
70+ global PoPs. Automatic regional failover in under two seconds. A regional outage is invisible to your customers.
SLA
99.999%
99.999% with published availability
Availability data published monthly, not hidden behind an NDA. Your executive team sees the same metric your CIO does.
SECURITY

A security review you pass the first time.

The vendor questionnaire that used to block procurement becomes a one-afternoon exercise. See what Gartner says about enterprise IT.

01
SOC 2 Type II
Latest report under NDA before the first demo. Request access.
02
BAA + GDPR DPA
Standard evidence shipped with the order form.
03
Pen-test summaries
Independent annual testing. Findings tracked publicly.
04
Data flow diagrams
Encryption architecture documented end-to-end.
05
Incident response
Runbooks and notification SLAs in writing.
06
PCI-DSS aligned
Card data redacted automatically. Tokenization included.

From our customers

Enterprise IT, on Softtop.

Governance, scale, migration — what they see.

99.999%
Uptime

"Carrier-grade reliability matters when we run 40,000 calls a day. Softtop is the first platform we trusted at that volume — and migration ran under our TAM, not ours."

R
Riya Menon
Director of CX, Vistara Contact
FAQ

Questions, answered.

Seat counts, SSO, compliance, migration, TAM — the common ones.

Typically 500 seats. Exceptions for multi-site or specific compliance requirements. Custom pricing on /pricing.
Okta, Microsoft Entra, Google Workspace, Ping, OneLogin, Duo, and any SAML 2.0 or OIDC provider.
SOC 2 Type II, GDPR, and PCI-DSS. ISO 27001 on the roadmap. Reports available under NDA.
Typical enterprise migration runs 14 days with a dedicated TAM. Complex multi-site rebuilds run 30-45 days with parallel testing.
Yes. Every enterprise deployment is assigned a named Technical Account Manager through go-live and ongoing operations.

Enterprise phone that ships in 14 days.

14-day free trial. No credit card required.