Softtop provides US toll-free phone numbers across all six active toll-free prefixes — 800, 888, 877, 866, 855, and 844 — with instant provisioning from the self-service portal. Toll-free numbers project a national presence and allow customers to call without long-distance charges, making them the standard choice for customer service, sales, and marketing campaigns targeting a nationwide US audience.
Vanity toll-free number search lets businesses find numbers that spell out a brand name or keyword. The search tool scans available inventory across all six toll-free prefixes simultaneously and returns matching available numbers ranked by letter-to-digit match quality. Vanity numbers are provisioned through the same self-service flow as standard toll-free numbers with no additional lead time or special ordering process.
Every Softtop toll-free number includes STIR/SHAKEN attestation for outbound calls, so calls display correctly on recipient devices and are not flagged as suspected spam. The numbers support inbound calling from any US phone — mobile, landline, or VoIP — at no charge to the caller. Outbound calls from toll-free numbers are billed at standard per-minute rates on your plan.
Toll-free numbers from Softtop include all standard business phone features: auto-attendant IVR, ring groups, call queues, call recording, voicemail-to-email, two-way SMS, and AI call summaries. Porting existing toll-free numbers to Softtop is free on standard plans and handled via the Responsible Organization (RespOrg) transfer process, which typically completes within 7 to 10 business days with no service interruption during the transfer window.