What a modern IVR actually does.
Multi-level menus
Conditional branches that route callers based on time, intent, or input. Learn how IVR works on Wikipedia.
Drag-and-drop builder
Build your entire IVR tree visually — no dev required, go live same day. Explore our AI receptionist add-on.
Hours & holiday routing
Working hours, after-hours, and holiday schedules enforced automatically.
Skills-based routing
Match caller intent to the right agent group, every time.
Callback-on-wait
Hold your place in line — the system calls you back when it's your turn.
30+ language menus
Studio-quality prompts in 30+ languages with one toggle.
Or skip the menu entirely.
The AI Receptionist can handle routing without a menu tree at all. Callers describe what they need in natural language and route automatically. IVR trees become a fallback, not the front door.
Built for multi-brand, multi-site US businesses.
Per-brand menus, one tenant
Every brand gets its own greeting and routing — all managed from a single console.
Per-site hours & holidays
Each US location follows its own time zone and holiday calendar, automatically.
Conditional logic, no dev needed
Route by area code, VIP status, or CRM field. Build visually, push live today.
Reporting that shows what your IVR is really doing.
Auto-attendant, answered.
Builder, languages, AI fallback, test plans, and depth.