What is wholesale voice?

Wholesale voice is the bulk purchase of voice termination capacity from a carrier. Resellers, ISPs, and ITSPs buy wholesale routes at volume rates and resell minutes or trunks to their end-customers at a margin.

Who buys wholesale voice services?

VoIP resellers, ISPs, ITSPs, BPOs, call centers, and international carriers are the primary buyers. Any business terminating large volumes of calls benefits from wholesale per-minute rates versus retail pricing.

What route types are available?

Softtop offers CLI routes (verified caller ID), Non-CLI routes, CC (call center) routes, and full A-Z termination to 180+ countries. Custom route packages are available for high-volume partners on dedicated agreements.

Is white-label reselling supported?

Yes. Softtop provides white-label wholesale arrangements for qualified resellers, including custom rate plans, partner billing portals, and API access for reseller platform integration.

How is pricing structured?

Pricing is per-minute based on destination and route type. Volume discounts apply for committed monthly minute commitments. A custom rate card with current A-Z rates is provided after qualification.

How do I get a wholesale rate sheet?

Complete the wholesale inquiry form or contact the wholesale team directly. Rate sheets for your target destinations are typically delivered within one business day of the initial inquiry.

Wholesale Voice Termination — Global A-Z Routes

Softtop's wholesale voice page presents Global Wholesale Voice Termination, a carrier-grade platform offering premium voice routes to 150+ countries with an average ASR above 60 percent, sub-50ms latency, and 99.99 percent uptime SLA. Six service lines are described: CLI Voice Termination with verified caller ID and 70%+ ASR across North America, Europe and APAC; CC Route Termination for high-volume dialing campaigns with per-second billing across 120+ countries; A-Z Global Termination reaching 230+ destinations through a single SIP interconnect and consolidated rate deck; Mobile Origination across 80+ countries for MVNOs and OTT apps; Inbound Voice DID numbers in 150+ countries with REST API provisioning; and SIP Trunking and Peering with BGP-optimized routing and enterprise SLAs. A regional network quality table breaks down ASR, latency and letter grades across North America, Western Europe, Asia Pacific, Middle East, Latin America, Sub-Saharan Africa, Eastern Europe and South Asia. Onboarding is a four-step, sub-15-minute process ending in instant scaling to 12,000-plus concurrent calls. The proprietary AI-powered LCR engine evaluates 200-plus signals per call, screens for fraud including Wangiri and SIP fraud, performs CLI normalization, and fails over degraded routes in under 200ms. Pricing spans three volume-based tiers, Starter, Business and Enterprise, with features like REST API access, real-time dashboards, white-label reseller portals and dedicated account management at higher tiers. Compliance credentials listed include SOC 2 Type II, STIR/SHAKEN full attestation, GDPR readiness, ISO 27001, BAA capability and PCI DSS. Customer testimonials cite ASR gains and cost reductions from named companies. An FAQ section explains wholesale termination concepts, the CLI versus CC versus A-Z distinction, expected ASR, onboarding speed, white-label reseller options and technical support. The page targets carriers and telcos, ISPs and MVNOs, contact centers and BPOs, and VoIP resellers who need scalable, API-driven, compliant interconnect voice capacity.