Business Voice Services

Business Voice Services Built on a Carrier-Grade Network.

Route every call — wholesale, enterprise, or contact center — through one carrier-grade platform built for global scale and uncompromising reliability.

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SOFTTOP · SMART ROUTER
LIVE
+1 (212) 555-0174
Inbound · Enterprise
Routing…
AI ROUTE SELECTION
01
US Tier-1 Direct
North America · 165ms
96%
ASR
✓ BEST
02
EU Gateway
Europe · 210ms
91%
ASR
03
Global Fallback
Multi-region · 285ms
84%
ASR
48,291
Calls Today
96.1%
Avg ASR
100%
Fraud Blocked
Zero Toll Fraud
AI LCR · 70+ PoPs
WHY SOFTTOP

Why businesses choose Softtop for voice.

Most voice providers ask you to choose between reach, reliability, and price. Softtop is built so you don't have to.

01

Five-Nines Reliability

99.999% uptime SLA — automated failover across 70+ PoPs keeps traffic moving even when a route degrades.

02

Global Coverage Without Carrier Sprawl

Terminate and originate calls in 150+ countries from one contract and one dashboard.

03

Security Built Into the Network

STIR/SHAKEN authentication, AES-encrypted SIP trunks, and real-time fraud detection on every route.

04

One Vendor for Everything Voice

Wholesale termination, SIP trunking, numbers, messaging, and AI contact center on one platform.

VOICE PORTFOLIO

Voice solutions for every workload.

From high-volume wholesale traffic to a single team's phone lines — Softtop's voice portfolio covers the full spectrum.

HIGH-VOLUME

Wholesale VoIP Termination

Global A-Z voice termination over direct Tier-1 interconnects, built for ITSPs and high-volume buyers needing clean routes and transparent pricing.

Direct Tier-1 interconnects
CLI & Non-CLI routes
Volume-based pricing
COMPARISON

How Softtop compares.

The uptime difference alone is significant: 99.9% allows 8.7 hours of downtime per year. Softtop's 99.999% — five-nines reliability — reduces that to under 5 minutes.

FEATURE
✕
Typical Providers
Softtop Voice
★ WINNER
Uptime SLA
–
99.9%–99.99% (four-nines)
99.999% (five-nines)
Country Coverage
–
130–140 countries
150+ countries
Network PoPs
–
~12 PoPs
70+ global PoPs
Route Quality
–
Often resold / mixed tier
Direct Tier-1 interconnects
Security
–
Add-on or unspecified
STIR/SHAKEN + AES-encrypted SIP
Platform Scope
–
Voice only
Voice + Messaging + Numbers + Contact Center

Figures reflect Softtop's published platform capabilities; competitor figures are drawn from publicly listed provider pages and vary by vendor.

WHO WE SERVE

Built for the way your business routes voice.

01

ITSPs & Resellers

Carrier-grade A-Z routes and wholesale rate sheets with volume discounts.

A-Z Routes240+
Uptime SLA99.999%
Global PoPs70+
OMNICHANNEL

Contact Centers

SIP trunking, global DIDs, and cloud contact center — voice, chat, and AI in one view.

150+ COUNTRIES

Global Enterprises

Unify voice across 150+ countries on a single contract and one dashboard.

SMBs

Enterprise voice quality — voice, numbers, and bulk SMS on one platform.

150+ Countries. Millions of Minutes.

What businesses say about Softtop Voice.

ITSPs, contact centers, and enterprises running global voice on Softtop.

40%
Cost Reduction

"Switching to Softtop cut our per-minute costs by nearly 40% while actually improving our ASR. The Tier-1 routes are noticeably cleaner than what our previous carrier was delivering."

M
Marcus D.
Head of Carrier Relations, NexaVoice
FAQ

Frequently asked questions about business voice.

Everything you need to know about wholesale VoIP, SIP trunking, and Softtop's carrier-grade infrastructure.

Business voice services are the carrier and software solutions that let a company make and receive phone calls over IP networks — including SIP trunking, voice termination, wholesale VoIP, and global call routing. Softtop delivers all of these on one unified platform with 99.999% uptime and coverage across 150+ countries.
Yes. Softtop provides global A-Z wholesale VoIP termination over direct Tier-1 interconnects, with least-cost routing and volume-based rate sheets for ITSPs, resellers, and high-volume buyers. Per-minute rates start at $0.003 depending on destination.
Softtop guarantees 99.999% uptime — five-nines reliability — supported by 70+ global Points of Presence and automated failover. This translates to under five minutes of potential downtime per year, compared with the ~52 minutes a 99.99% SLA allows.
Softtop offers voice coverage across 150+ countries, with global numbers available in 100+ countries, all manageable from a single dashboard. There is no need to manage separate carrier interconnects per region.
Yes. Softtop voice runs on STIR/SHAKEN-compliant routes with AES-encrypted SIP trunks and real-time fraud detection built into the network. These protections apply to all routes — not offered as an optional add-on.
Yes. Softtop's SIP trunking connects to traditional PBX systems and modern UC platforms alike, so you can modernize your voice connectivity without replacing your hardware. Channels can be added or removed on demand via the self-service portal.
Pricing is flexible: predefined plans starting at $49/month, pay-as-you-go per-minute rates from $0.003, or custom packages built around your traffic profile with volume discounts. Contact sales for a wholesale quote with current A-Z rate sheets.

Consolidate your voice on one carrier-grade network.

150+ countries. 70+ PoPs. 99.999% uptime. Onboarding handled for you.

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