CC (call center) routes are wholesale voice routes optimized for high-volume dialer traffic. They support elevated calls-per-second (CPS), toll-free number pass-through, and STIR/SHAKEN compliance — the right route type for BPO and outbound dialer operations.

Why do dialer operations need high-CPS routes?

Predictive and power dialers generate call bursts at much higher CPS than standard business calling. Standard routes throttle or reject excess CPS. CC routes are provisioned with headroom for dialer burst traffic without dropped attempts.

Does Softtop support TFN (toll-free number) pass-through on CC routes?

Yes. CC routes support TFN pass-through, allowing outbound dialer calls to display toll-free originating numbers at the destination — a requirement for many US call center and BPO operations.

Is STIR/SHAKEN compliance included on CC routes?

Yes. All US-bound CC route traffic is STIR/SHAKEN attested, ensuring dialer calls are verified at the carrier level and not flagged as spam or robocalls by receiving networks.

What billing model is used for CC routes?

CC routes use per-second billing (1/1) with no minimum call duration. This is important for dialer operations where short-duration answer detections and abandoned calls are common.

How do I test CC routes before committing volume?

Softtop provides test SIP credentials for qualified prospects. The wholesale team configures a test allocation to validate call quality, CPS capacity, and TFN handling before full commercial deployment.

High-CPS Dialer Termination that Never Chokes.

Softtop's CC Routes page is built specifically for outbound dialer operations and predictive-dialing contact centers, where every dropped or blocked call attempt costs money. Predictive, progressive, and power-dialer pacing profiles run at full capacity with no burst surcharges and no silent throttling at the carrier's protection layer, meaning the pacing engine sees exactly what it sends rather than fighting hidden carrier limits. The routes support passing toll-free numbers and pre-verified ANIs through the connection, with whitelisted ANIs getting priority routing and reduced per-minute cost on USA destinations while unverified ANIs are flagged before they consume campaign budget. Every USA-bound call is signed with the correct STIR/SHAKEN attestation level, and Softtop maintains Robocall Mitigation Database registration, traceback-group cooperation, and FCC Form 499 filings so compliant campaigns land cleanly rather than getting flagged as spam. Billing is per-second with no rounding, no per-channel fees, and no minimum monthly spend on standard accounts, with volume-tiered pricing for serious traffic operators across 100-plus countries from one SIP trunk. Onboarding follows three steps: submit a dialer profile and destination mix so Softtop can provision a CC trunk with pre-verified ANI configuration matched to the campaign; send real dialer traffic to benchmark CPS handling, ASR, ACD, and PDD against the current provider rather than guessing; and grow from trial to enterprise tier with tiered volume pricing and no minimum monthly spend on standard accounts. The page targets teams running predictive dialer campaigns at high CPS where every drop costs money, operations needing reliable A-Z reach with low PDD and toll-free-number passthrough, resellers reselling dialer-friendly termination to downstream BPO customers, and outbound operations working against tight cost-per-connect targets. Predictive, progressive, and power-dialer profiles run at full capacity — no burst surcharges, no silent throttling at the carrier's protection layer. Your pacing engine sees what you send. Absorbs hundreds of new call attempts per second No per-channel fees on standard accounts Burst handling reviewed and provisioned at onboarding Pass toll-free numbers and pre-verified ANIs through the route. Whitelisted ANIs get priority routing and reduced per-minute cost on USA destinations. Unverified ANIs are flagged before they consume budget. Rotated CLI and fixed CLI both available STIR/SHAKEN Signed. FCC Ready. No Extra Work. STIR/SHAKEN Attestation Level A for verified traffic FCC Form 499 filed, traceback group active Pay for exactly the seconds you use — no rounding, no per-channel fees, no minimum monthly spend on standard accounts. Volume-tiered pricing for serious traffic operators. 100+ countries from one SIP trunk. A–Z international termination from a single SIP trunk. Built for short-ACD dialer traffic with no low-ACD surcharges. UDP, TCP, TLS signalling — SRTP media encryption available. Attestation Level A, Robocall Mitigation DB registered, FCC Form 499 filed. Toll-free pass, pre-verified ANI whitelist, rotated CLI, fixed CLI. Prepaid new accounts, postpaid for established carriers. No rounding. Dialer-aware monitoring and incident response around the clock. Send real dialer traffic and benchmark CPS handling, ASR, ACD, and PDD against your current provider. No guessing. Side-by-side comparison data provided during trial. Grow from trial to enterprise tier with tiered volume pricing. No minimum monthly spend on standard accounts. No per-channel fees. No lock-in. Upgrade any time. Running predictive dialer campaigns at high CPS where every drop costs money. Needing reliable A–Z reach, low PDD, and TFN-pass on USA traffic. Reselling dialer-friendly termination to downstream BPO customers. Running scaled outbound on tight cost-per-connect targets. A wholesale CC route (Call Center Route) is a voice termination path optimized for the high-CPS, short-ACD traffic produced by outbound dialer campaigns. CC Routes accept traffic patterns that standard wholesale routes reject or surcharge — making them standard for BPOs, telemarketing operators, and predictive-dialer platforms.