Elevate Coaching with Real-Time Call Analytics
Soft top’s platform transcribes and analyzes every conversation as it happens. This empowers your teams to make smarter decisions in the moments that matter most.
Introducing SoftTop: Your Live Conversation Co-Pilot
SoftTop listens to your calls termination and provides immediate, actionable intelligence. We empower your teams to handle any conversation with confidence and precision.
Features Designed for Peak Performance
Watch how our features work together in real-time to deliver exceptional results
Performance Analytics
Lightning-Fast Performance
Experience blazing-fast response times with our optimized infrastructure that delivers results in under 2.1 seconds.
99.99% Reliability
Built on enterprise-grade infrastructure ensuring maximum uptime for your critical operations with 99.7% accuracy.
Enterprise Security
Your data is protected with bank-level encryption and compliance with industry standards like SOC 2 and GDPR.
A Single Platform for Sales, Support, and Compliance
See the measurable impact across your organization
Integrate in Minutes, See Results Instantly
Soft top securely integrates with your existing phone and communication systems. Our AI begins analyzing calls immediately, with no complex setup, all processed with enterprise-grade security to ensure complete privacy.
See What Your Team Can Achieve with Live Coaching
Schedule a brief, tailored demo to see how our on-the-fly alerts and real-time dashboards can elevate your agent coaching, improve customer sentiment, and secure every conversation.
Frequently Asked Questions
It's technology that transcribes and analyzes phone calls as they happen, offering immediate insights into sentiment, keywords, and call quality.
Standard recording is for post-call review. Real-time analytics provides actionable intelligence during the live call, empowering you to influence the outcome.
Our platform connects seamlessly with leading VoIP, contact center, and CRM systems, and we are constantly expanding our native integrations.
Our AI acts as a co-pilot, providing on-the-fly tips and alerts that help agents navigate calls more effectively, leading to better outcomes and faster ramp times.
Absolutely. We use enterprise-grade encryption and security protocols to ensure all your conversation data is kept confidential and processed securely.
