Clone Your Top Performers with AI Performance Coaching
Stop letting top talent be the exception. Softtop’s AI Performance Coaching platform unlocks the secrets of your best performers and scales their winning habits across your entire team.
AI Performance Hub
Top Performer
96%
Close Rate
Team Avg
72%
Close Rate
Live Activity
Live Coaching Insight
Rep should ask discovery questions now
Traditional Coaching Reality
Why Traditional Coaching Fails to Scale
Without AI Performance Coaching, managers who want to be great coaches are left without the time and objective data they need. They can only listen to a fraction of calls, leading to subjective feedback that fails to elevate the entire team and leaves most reps to figure things out on their own.
Uncover What Works. Coach to Perfection.
Softtop's AI Performance Coaching listens to 100% of your team's conversations to identify key coaching opportunities automatically. We turn every manager into a super-coach.
Analyze every
conversation
AI processes 100% of calls for complete visibility and accuracy
Identify winning
behaviors
Discover what makes your top performers successful
Deliver targeted
feedback
Provide specific, coaching insights for improvement
Guide reps in
real-time
Live assistance during customer interactions and support
Track skill
development
Monitor progress, improvement over time with analytics.
Automate coaching
workflows
Streamline coaching processes with intelligent automation
A Smarter Way to Develop Your Team
Transform your coaching approach with AI-powered insights and real-time guidance that scales across your entire organization.
Conversation Intelligence
Learn what your best reps do to succeed on calls.
Real-Time Agent Assist
Help reps in the moment with private, on-screen tips.
AI-Powered Scorecards
Give consistent feedback by auto-scoring calls.
Personalized Coaching Workflows
Assign personalized plans with call examples.
Smart Coaching Command Center
Top performers ask 40% more discovery questions in first 5 minutes
Built for Leaders Obsessed with Performance
Our platform is essential for Sales Leaders, Enablement Managers, and Contact Center VPs. If you are responsible for revenue targets or team productivity, Softtop provides AI Performance Coaching to achieve your goals.
Sales Leaders
Drive revenue with data-driven strategies.
Enablement Managers
Scale training programs effectively
Contact Center VPs
Optimize team performance at scale
Better Reps, Better Results
Cut new hire ramp time by up to 50%.
Increase team quota attainment and win rates.
Improve customer satisfaction and retention.
Boost agent confidence and reduce turnover.
Performance Impact Dashboard
See How to Clone Your Best Performers
Your top reps have a playbook for success—our AI finds it. Schedule a demo to see how we pinpoint winning behaviors and turn them into AI Performance Coaching program for your entire team.
Frequently Asked Questions
It's a platform using AI to analyze customer conversations. It provides data-driven insights and real-time guidance to help managers coach their teams more effectively at scale.
The goal is development, not surveillance. The platform provides objective feedback on behaviors to help reps learn from data and improve their skills in a positive, collaborative way.
Yes. Soft top integrates seamlessly with leading CRMs, contact center software, and communication tools to centralize your coaching workflows.
Our platform saves managers hours by automatically surfacing the most important coaching moments, allowing them to focus on high-impact conversations armed with objective data.
Teams often see immediate benefits in call quality. Meaningful improvements in KPIs like conversion rates are typically observed within the first quarter.
