Streamline Your Workflow with Unified CRM & Communication
Stop juggling tools. Softtop combines CRM, email, chat, and phone into one seamless Unified CRM & Communication platform to help you manage customer relationships and grow your business.
Unified CRM Platform
All your customer interactions in one place
Optimized Performance
Are Disconnected Tools Slowing You Down?
Constantly switching between spreadsheets, email, and chat creates data chaos. This is what happens without a Unified CRM & Communication platform, leading to missed opportunities, frustrated teams, and a poor customer experience.
Everything You Need to Build Better Relationships
Powerful features that work together seamlessly to transform how you manage customer relationships.
Unified CRM & Communication
Manage contacts and track your entire sales pipeline from one dashboard.
Smart Integrated Email
Sync your work email to send, receive, and track messages within the CRM.
Live Chat & Messaging
Engage and connect with website visitors from a single, unified inbox.
VoIP Cloud Telephony
Make and receive calls directly within Softtop with automatic logging.
Unlock Efficiency and Drive Growth
Transform your business operations with our comprehensive platform designed for measurable results.
Boost Team Productivity by 85%
Our Unified CRM & Communication platform eliminates app switching and streamlines workflows, so your team can focus on what matters most: building relationships and closing deals.
Key Features:
- Single dashboard for all customer data
- Automated workflow management
- Real-time collaboration tools
- Smart task prioritization
Enhance Customer Satisfaction by 92%
Provide faster, more contextual support experiences with complete customer history at your fingertips. It’s a key benefit of a Unified CRM & Communication platform, which helps you turn every interaction into a relationship-building opportunity.
Key Features:
- 360-degree customer view
- Instant support ticket resolution
- Personalized communication
- Proactive customer outreach
Improve Sales Effectiveness by 78%
Complete interaction history and intelligent insights help your sales team make better decisions and close deals faster than ever before.
Key Features:
- Lead scoring and prioritization
- Sales pipeline visualization
- Automated follow-up reminders
- Performance analytics
Data-Driven Decisions with 95% Accuracy
Unified reporting across all customer touchpoints gives you the insights needed to make strategic decisions that drive growth.
Key Features:
- Real-time dashboard analytics
- Custom report generation
- Predictive insights
- ROI tracking and optimization
Team Dashboard
Customer 360°
Sales Pipeline
Analytics Dashboard
Perfect for Small and Medium-Sized Businesses
Softtop is engineered for SMBs who need an enterprise-grade system without the complexity or cost. Unified CRM & Communication is the simplest way to align your entire organization around the customer and close deals faster.
Enterprise-Grade Features
Get powerful CRM capabilities without the enterprise price tag or complexity.
Team Alignment
Unite your sales, marketing, and support teams around a single customer view.
SMB Dashboard
Active Deals
24
Team Members
8
Analytics
VoIP
How Our Unified Platform Works
A simple, powerful workflow that transforms how your team manages customer relationships.
Unified CRM Dashboard
Real-time Analytics & Control
Capture Leads
Automatically create contacts from web forms, live chat, and emails with intelligent data parsing and duplicate detection.
Engage Seamlessly
Communicate via email, phone, or chat with all conversation history tracked in one unified timeline for complete context.
Collaborate Instantly
Tag team members in notes, assign tasks, and share customer insights to keep everyone aligned and productive.
Analyze & Optimize
Use integrated dashboards and reports to track sales performance, team productivity, and customer satisfaction metrics.
Ready to Unify Your Customer Communication?
See how Softtop can streamline your workflow with Unified CRM & Communication, empower your team, and help you build stronger customer relationships.
Frequently Asked Questions
It’s an all-in-one software that combines CRM with communication tools like email, chat, and phone, so you can manage all customer interactions in one place.
Yes, Softtop integrates with Google Workspace and Microsoft 365. Emails are automatically logged to the correct contact.
Absolutely. It's designed to be powerful yet user-friendly, making it ideal for SMBs who want to get organized without a steep learning curve.
No, our platform is built for ease of use. The setup is simple, and our support team is available to help you get started.
Unlike CRMs that require expensive add-ons for communication, Softtop includes these features as core components for a truly unified, out-of-the-box solution.
